Welcome to Elegant Wear World. These Terms and Conditions govern your use of our website and services. By accessing elegantwearworld.com and making a purchase, you agree to be bound by these terms.
1. Website Usage and Intellectual Property
Elegant Wear World represents the pinnacle of British fashion heritage, offering curated collections including our distinguished Axford, Aylsham, and Cashmere collections.
- Provide accurate and complete information during account creation and checkout
- Maintain confidentiality of your account credentials
- Use the website only for lawful purposes
- Respect all intellectual property rights associated with our brand and products
Intellectual Property: All content on this website, including logos, product designs, photography, and text, is the exclusive property of Elegant Wear World and protected by international copyright laws. Our classic knitwear designs and collection names are trademarks of our brand.
2. Product Information and Services
We specialize in premium British fashion, offering:
- Clothing Collections: Blazers, Cardigans, Breeks, and Classic Knitwear
- Footwear: Boots & Shoes from our exclusive collections
- Accessories: Bags and carefully selected accessories
- Special Collections: Country, Childrens, and Cashmere collections
Our products reflect British craftsmanship with attention to detail, quality materials, and timeless design. We take pride in our heritage and the sophistication of our offerings.
3. Ordering and Payment Terms
Order Process:
- Orders are processed within 1-2 business days
- Order confirmation will be sent via email
- We reserve the right to cancel any order for reasons including stock availability or suspected fraud
Payment Methods: We accept:
- Visa
- MasterCard
- JCB
- PayPal
- Ensure payment information is accurate and current
- Authorize the use of your payment method for the total order amount
- Report any unauthorized charges within 24 hours
4. Shipping and Delivery
Service Areas: We proudly serve customers worldwide, excluding Asia and certain remote regions.
Shipping Options:
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch)
- Free Shipping: Available for orders over $50 via EMS (15-25 business days after dispatch)
- All customs duties, taxes, or import fees are the customer’s responsibility
- Provide accurate shipping address information
- Understand that delivery times are estimates and may vary due to customs processing
5. Returns and Exchanges
Return Period: 15 days from delivery date for eligible items
Return Conditions: Items must be:
- Unworn and unwashed
- In original condition with all tags attached
- In original packaging
Final Sale Items: The following cannot be returned due to their specialized nature:
- Accessories
- Bags
- Boots & Shoes
- Breeks
- Customized or altered items from exclusive collections
- Contact customer service within 15 days for Return Authorization
- Return shipping costs are customer’s responsibility (unless due to our error)
- Use trackable shipping method to our address: 8467 Chase Dr, Arvada, CO 80003, USA
- Original shipping fees are non-refundable
Refund Timeline: 5-7 business days after receipt and inspection of returned items
6. Liability Limitations
Elegant Wear World’s liability is limited to the purchase price of the products. We are not liable for:
- Indirect, incidental, or consequential damages
- Delivery delays due to customs, weather, or other factors beyond our control
- Products that have been altered, misused, or improperly cared for
- Customs delays or fees for international shipments
7. Privacy and Data Protection
We protect your personal information with the same care we apply to our fashion collections. Your data is used solely for order processing and improving your shopping experience.
8. Governing Law
These terms are governed by the laws of the United States and the State of Colorado. Any disputes shall be resolved in the courts of Arvada, Colorado.
9. Policy Updates
We may update these terms periodically. Continued use of our website after changes constitutes acceptance of the modified terms.
Contact Information
For questions about these Terms and Conditions, please contact our customer service team:
Email: [email protected]
Address: Elegant Wear World, 8467 Chase Dr, Arvada, CO 80003, USA
Our team embodies the sophistication and care that defines British fashion heritage, ensuring your experience with Elegant Wear World remains exceptional.
Thank you for choosing Elegant Wear World, where British elegance meets exceptional customer service.
